Services A-Z (45)

Astra is Cabrillo's authoritative source of room and scheduling information.

The Cabrillo Password Reset application enables users to reset their Cabrillo account password, and/or unlock their account in the event that it has entered a locked state.

Computer accounts for enrolled students.

Support for classroom technology. Does not include support for classrooms with student computers.

Request a new Colleague user account or a modification to an existing user's Colleague access.

Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.

Open computer labs on Aptos and Watsonville campuses

COVID-19 Equipment Checkout/Loan

COVID-19 Support Request

Desktop support for District-owned staff and faculty office computers.

Support requests for the Division Office & Departmental Printing services

Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college.

Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.

Used for requesting File Server Access.

For requests relating to account file server quota limits.

Support requests for the File Sharing services.

Support requests for the Cabrillo G Suite for Education (Google Apps) solution.

Support requests for Gmail.

Support requests for the Cabrillo G Suite for Education (Google Apps) - Google Groups application. (Replacing "Mailing Lists" from the previous CommuniGate email solution.)

Support requests for Staying Secure.

Support requests for IT Policies - General.

Support requests for IT Policies - Security.

Use this form for submitting a new IT project.

Printing in computer lab classrooms and the Computer Technology Center.

Loaner laptops and projectors for on-campus same day use.

Standard support of District-owned mobile devices for faculty and staff use.

Ellucian Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.

Support requests for legal name changes to existing Cabrillo accounts.

Used for requesting extensions to existing Cabrillo Network Accounts - Temporary Workers, Student Assistants, etc.

Used for requesting new Cabrillo Network Accounts.

Support requests for existing Cabrillo accounts.

Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *

Support requests for G Suite / Google Apps not explicitly covered in other specific Services categories.

Support requests for Software & Business Applications not explicitly covered in other specific Services categories.

PolyLC is Cabrillo's time tracking application for recording student lab usage.

SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.

Support requests for Secure Wireless Network Access (Secure Hawknet) services.

SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.

TeamDynamix is a Help Desk / Service & Project Portfolio Management solution, which is utilized by Cabrillo Information Technology (IT).

Support requests for the Telephone Services.

Support requests for the Voicemail Services.

The Cabrillo Web Server is a solution that Cabrillo utilizes to provide web-based information and resources to constituents.

WebAdvisor and Self Service are web-based tools to help staff, faculty, and students gain access to information and perform daily tasks.

Support requests for Wireles Network Access (Hawknet) services.