Services A-Z (45)
Software & Business Applications
Astra is Cabrillo's authoritative source of room and scheduling information.
Accounts and Passwords
The Cabrillo Password Reset application enables users to reset their Cabrillo account password, and/or unlock their account in the event that it has entered a locked state.
Accounts and Passwords
Computer accounts for enrolled students.
Classrooms and Computer Labs
Support for classroom technology. Does not include support for classrooms with student computers.
Accounts and Passwords
Request a new Colleague user account or a modification to an existing user's Colleague access.
Classrooms and Computer Labs
Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.
Classrooms and Computer Labs
Open computer labs on Aptos and Watsonville campuses
COVID-19
COVID-19 Equipment Checkout/Loan
COVID-19
COVID-19 Support Request
Desktop & Mobile Device Services
Desktop support for District-owned staff and faculty office computers.
Desktop & Mobile Device Services
Support requests for the Division Office & Departmental Printing services
Software & Business Applications
Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college.
Software & Business Applications
Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.
Accounts and Passwords
Used for requesting File Server Access.
Accounts and Passwords
For requests relating to account file server quota limits.
Desktop & Mobile Device Services
Support requests for the File Sharing services.
Email & Collaboration
Support requests for the Cabrillo G Suite for Education (Google Apps) solution.
Email & Collaboration
Support requests for Gmail.
Email & Collaboration
Support requests for the Cabrillo G Suite for Education (Google Apps) - Google Groups application. (Replacing "Mailing Lists" from the previous CommuniGate email solution.)
Security & Policy
Support requests for Staying Secure.
Security & Policy
Support requests for IT Policies - General.
Security & Policy
Support requests for IT Policies - Security.
IT Project Management, Planning & Consulting
Use this form for submitting a new IT project.
Classrooms and Computer Labs
Printing in computer lab classrooms and the Computer Technology Center.
Media & Events
Loaner laptops and projectors for on-campus same day use.
Desktop & Mobile Device Services
Standard support of District-owned mobile devices for faculty and staff use.
Software & Business Applications
Ellucian Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.
Accounts and Passwords
Support requests for legal name changes to existing Cabrillo accounts.
Accounts and Passwords
Used for requesting extensions to existing Cabrillo Network Accounts - Temporary Workers, Student Assistants, etc.
Accounts and Passwords
Used for requesting new Cabrillo Network Accounts.
Accounts and Passwords
Support requests for existing Cabrillo accounts.
Accounts and Passwords
Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *
Email & Collaboration
Support requests for G Suite / Google Apps not explicitly covered in other specific Services categories.
Software & Business Applications
Support requests for Software & Business Applications not explicitly covered in other specific Services categories.
Software & Business Applications
PolyLC is Cabrillo's time tracking application for recording student lab usage.
Software & Business Applications
SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.
Internet and Networking
Support requests for Secure Wireless Network Access (Secure Hawknet) services.
Software & Business Applications
SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.
Software & Business Applications
TeamDynamix is a Help Desk / Service & Project Portfolio Management solution, which is utilized by Cabrillo Information Technology (IT).
Telecommunications
Support requests for the Telephone Services.
Telecommunications
Support requests for the Voicemail Services.
Web Services
The Cabrillo Web Server is a solution that Cabrillo utilizes to provide web-based information and resources to constituents.
Software & Business Applications
WebAdvisor and Self Service are web-based tools to help staff, faculty, and students gain access to information and perform daily tasks.
Internet and Networking
Support requests for Wireles Network Access (Hawknet) services.