Popular Services
Desktop support for District-owned staff and faculty computers.
Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers
Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *
Request installation of ANY software on Cabrillo-owned computers
Request a new Colleague user account or a modification to an existing user's Colleague access.
Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers
Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.
Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.
Support requests for Software & Business Applications not explicitly covered in other specific Services categories.
SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.
Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.
Computer accounts and password management for 7-digit College ID user accounts
Ellucian Self-Service Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.
Support requests for remote access to services which require VPN
Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.
Request approval for procurement of software - subject to Information Security review
Support for classroom technology. Does not include support for classrooms with student computers.
For supervisors of Short Term Employees, Student Assistants, Contractors, and Volunteers ONLY - Notify IT that an employee has ended their employment earlier than their expected end date
Support requests for the Division Office & Departmental Printing services
Support requests for the Cabrillo Google Workspace - Google Groups application.