Popular Services

Desktop support for District-owned staff and faculty computers.

Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *

Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short-term Employees, Student Assistants, and Contractors.

Request a new Colleague user account or a modification to an existing user's Colleague access.

Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.

Support requests for Phone Services.

Request installation of ANY software on Cabrillo-owned computers

Support requests for remote access to services which require VPN

Okta Identity and Access Management (IAM) Solution

Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.

Support requests for the Division Office & Departmental Printing services

Audiovisual technology functions for events

Support for classroom technology. Does not include support for classrooms with student computers.

SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.

Support requests for Voicemail Services.

Used for requesting extensions to existing Cabrillo User Accounts - Temporary Workers, Student Assistants, etc.

Astra is Cabrillo's authoritative source of room and scheduling information.

SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.

Support requests for Software & Business Applications not explicitly covered in other specific Services categories.

Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short-term Employees, Student Assistants, and Contractors

WebAdvisor and Self Service are web-based tools to help staff, faculty, and students gain access to information and perform daily tasks.

The Password Reset application enables users to reset their user account password, and/or unlock their account in the event that it has entered a locked state.

Support requests for Gmail.

Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.

Use this form for submitting a new IT project.