Popular Services

Desktop support for District-owned staff and faculty computers.


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Request a new Colleague user account or a modification to an existing user's Colleague access.


Audiovisual equipment for events


Request access to use the Cabrillo VPN


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Okta Identity and Access Management (IAM) Solution


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.


Support requests for Phone Services.


Request installation of ANY software on Cabrillo-owned computers


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.


Support requests for Voicemail Services.


Support requests for the Division Office & Departmental Printing services


Computer accounts and password management for 7-digit College ID user accounts


Ellucian Experience Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.


Support requests for IT-managed classroom technology.


Support requests for Google Workspace apps not explicitly covered in other specific Services categories (Drive, Docs, etc).


SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.