Popular Services
Desktop support for District-owned staff and faculty computers.
Support requests for IT-managed classroom technology.
Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)
Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *
Request installation of ANY software on Cabrillo-owned computers
Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers
Use this form for submitting a new IT project. If you are wondering what an IT Project is, ask the following questions.
Is this a one-time task, or part of a bigger initiative?
Does it need planning, progress tracking, or teamwork?
Will it lead to a deliverable or a change in how our systems or software work?
If yes, it's likely a project.
If no, it's probably an operational task for TeamDynamix.
Support requests for the Division Office & Departmental Printing services
Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers
Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.
Request a new Colleague user account or a modification to an existing user's Colleague access.
SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.
Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.
Support requests for the Cabrillo Google Workspace - Google Groups application.
Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.
Support requests for Software & Business Applications not explicitly covered in other specific Services categories.
SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.
Computer accounts and password management for 7-digit College ID user accounts
Used for requesting extensions to temporary Cabrillo user accounts (Contractors, Volunteers, and Generic Accounts)
Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.
Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.