Popular Services

Desktop support for District-owned staff and faculty computers.


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Request a new Colleague user account or a modification to an existing user's Colleague access.


Request installation of ANY software on Cabrillo-owned computers


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Request access to use the Cabrillo VPN


Okta Identity and Access Management (IAM) Solution


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


Support requests for the Division Office & Departmental Printing services


Used for requesting File Server Access.


Support requests for Phone Services.


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Support requests for Google Workspace apps not explicitly covered in other specific Services categories (Drive, Docs, etc).


Support requests for IT-managed classroom technology.


Audiovisual equipment for events


Support requests for Gmail.


Computer accounts and password management for 7-digit College ID user accounts


Ellucian Experience Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.