Popular Services

Desktop support for District-owned staff and faculty computers.


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Request a new Colleague user account or a modification to an existing user's Colleague access.


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Request access to use the Cabrillo VPN


Support requests for Phone Services.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Support requests for the Division Office & Departmental Printing services


Okta Identity and Access Management (IAM) Solution


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Audiovisual equipment for events


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.


Support requests for Gmail.


Used for requesting File Server Access.


Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.


Ellucian Self-Service Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


For requests relating to account file server quota limits.


Support of District-owned mobile devices (phones, tablets, etc.).


Support requests for Google Workspace apps not explicitly covered in other specific Services categories (Drive, Docs, etc).


Computer accounts and password management for 7-digit College ID user accounts


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.