Popular Services

Desktop support for District-owned staff and faculty computers.


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Support requests for remote access to services which require VPN


Request installation of ANY software on Cabrillo-owned computers


Request a new Colleague user account or a modification to an existing user's Colleague access.


Computer accounts and password management for 7-digit College ID user accounts


The Password Reset application enables users to reset their user account password, and/or unlock their account in the event that it has entered a locked state.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Support requests for the Division Office & Departmental Printing services


SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.


Okta Identity and Access Management (IAM) Solution


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Support requests for Gmail.


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Request approval for procurement of software - subject to Information Security review


For requests relating to account file server quota limits.


Ellucian Self-Service Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.


Support for classroom technology. Does not include support for classrooms with student computers.


Used for requesting File Server Access.


Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.