Popular Services

Desktop support for District-owned staff and faculty computers.


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Used for requesting extensions to temporary Cabrillo user accounts (Contractors, Volunteers, and Generic Accounts)


Request a new Colleague user account or a modification to an existing user's Colleague access.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Support requests for Phone Services.


Request installation of ANY software on Cabrillo-owned computers


Use this form for submitting a new IT project.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Support requests for the Division Office & Departmental Printing services


For supervisors of Short Term Employees, Student Assistants, Contractors, and Volunteers ONLY - Notify IT that an employee has ended their employment earlier than their expected end date


Audiovisual equipment for events


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.


Okta Identity and Access Management (IAM) Solution


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Support requests for the Cabrillo Google Workspace - Google Groups application.


Request access to use the Cabrillo VPN


Used for requesting File Server Access.


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Support requests for Gmail.


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Computer accounts and password management for 7-digit College ID user accounts