Popular Services

Desktop support for District-owned staff and faculty computers.


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Request a new Colleague user account or a modification to an existing user's Colleague access.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Okta Identity and Access Management (IAM) Solution


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


Support requests for Phone Services.


Request installation of ANY software on Cabrillo-owned computers


Request access to use the Cabrillo VPN


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Support requests for the Division Office & Departmental Printing services


Used for requesting File Server Access.


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.


Support requests for Google Workspace apps not explicitly covered in other specific Services categories (Drive, Docs, etc).


Computer accounts and password management for 7-digit College ID user accounts


Support requests for IT-managed classroom technology.


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Audiovisual equipment for events


Support requests for Gmail.


Ellucian Experience Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.