Popular Services

Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Desktop support for District-owned staff and faculty computers.


Used for requesting extensions to temporary Cabrillo user accounts (Contractors, Volunteers, and Generic Accounts)


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Request a new Colleague user account or a modification to an existing user's Colleague access.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Request installation of ANY software on Cabrillo-owned computers


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


For supervisors of Short Term Employees, Student Assistants, Contractors, and Volunteers ONLY - Notify IT that an employee has ended their employment earlier than their expected end date


Support requests for Phone Services.


Okta Identity and Access Management (IAM) Solution


Request access to use the Cabrillo VPN


Support requests for the Division Office & Departmental Printing services


Audiovisual equipment for events


Used for requesting File Server Access.


Support for classroom technology and student computers in computer labs. Includes kiosk and self service computers.


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Support requests for IT-managed classroom technology.


Support requests for Google Workspace apps not explicitly covered in other specific Services categories (Drive, Docs, etc).


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Ellucian's Colleague software is the Enterprise Resource Planning (ERP) application that Cabrillo uses to manage its daily shared business activities across all areas of the college. Use this request form to report Colleague related challenges for existing solutions or project related issues.


Support requests for Voicemail Services.


Computer accounts and password management for 7-digit College ID user accounts