Popular Services

Desktop support for District-owned staff and faculty computers.


Used for requesting new User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


Use this form to request approval for the renewal or purchase of software or cloud services.
(Subject to Information Security review)


Request a new Colleague user account or a modification to an existing user's Colleague access.


Support requests for accounts not explicitly covered in other specific Services categories.
* This form is NOT for requesting Cabrillo Staff Network Accounts, or Network Account Extensions. *


Support requests for Phone Services.


Support requests for the Division Office & Departmental Printing services


SQL Reports is Cabrillo's reporting services software platform that provides information from the various Microsoft SQL databases of the software used across campus.


Used for requesting extensions to existing temporary Cabrillo user accounts - Student Assistants, Short Term Employees, etc.


Support requests for Software & Business Applications not explicitly covered in other specific Services categories.


Etrieve Content digitally stores documents for students and employees. Etrieve Central (Forms and Flow) provides forms to be filled out online that can then be automatically routed to various people and/or groups.


Request access to use the Cabrillo VPN


Audiovisual equipment for events


Support requests for Secure Wireless Network Access (hawknet and secure-hawknet) Services.


Used for requesting File Server Access.


Support requests for Gmail.


Request help using or connecting to the VPN


Okta Identity and Access Management (IAM) Solution


Ellucian Self-Service Portal enables users to do whatever their role requires by drawing on information housed in a common database, whether that’s posting course assignments and test results or checking account balances and grade status.


Self Service is a web-based tool to help staff, faculty, and students gain access to information and perform daily tasks.


Support requests for existing User Accounts for Cabrillo Staff, Faculty, Short Term Employees, Student Assistants, Contractors, and Volunteers


SARS is Cabrillo's easy-to-use appointment scheduling and drop-in system.


Support for classroom technology. Does not include support for classrooms with student computers.


Support requests for the Cabrillo Google Workspace - Google Groups application.


Use this form for submitting a new IT project.