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Current Issues/Outages
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None
Scheduled System Maintenance
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Standard Maintenance Window
The second Thursday of each month, Cabrillo systems receive standard maintenance between 3:00-5:00am. Some services may not be available during this time.
Support Requests
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Please note:
Check
"Current Issues/Outages" and "Scheduled System Maintenance"
before reporting an issue.
IT does not support personally-owned devices.
Submit an IT Support Request
Check Your Support Requests
Change Your Password
Helpful Resources
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W2
: How to
access your W2
.
VPN:
To request VPN access, please see the steps outlined in the
Requesting Access to the VPN
KB article.
Canvas
: For a canvas-related issue, please submit
a support ticket to the TLC
.
Email Password Resets:
How to reset your Cabrillo email password via Okta
.
Request assistance from the various service categories in our
Service Catalog
.
Business Hours
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Monday-Friday
8:00am-12:00pm
1:00pm-5:00pm
In-person visits by appointment
.
For the quickest response, please submit a Support Request.
If you are unable to submit a Support Request, please give us a call (include your name and number if leaving a message):
Aptos: 831-479-6392
Watsonville: 831-786-4777
Okta
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Please see
Okta Tips & FAQ
*
For one-on-one guidance, contact the
CTC
*Cabrillo email login required.
If you'd like a YubiKey, please
request one here
.