User Account Life Cycle

The User Account Life Cycle outlines how user accounts are created, managed, updated, and deactivated over time. Understanding this process helps ensure users have the right access at the right time while supporting security, compliance, and operational efficiency.

User Account Activation 

• When provisioning accounts with the exception of Contractors, Auxillaries, and Tenants, HR will create a position record. This record triggers our ERP (Colleague) to create the user account with the approrpiate role/group for the person. 
  • To request services for the new user, the following service requests can be used
    • Employees: https://cabrillo.teamdynamix.com/TDClient/2069/Portal/Requests/ServiceDet?ID=56036
    • Contractors, Tenants, and Auxiliaries: https://cabrillo.teamdynamix.com/TDClient/2069/Portal/Requests/ServiceDet?ID=56097
  • For existing employees needing additional services added to their account please use this service request: https://cabrillo.teamdynamix.com/TDClient/2069/Portal/Requests/ServiceDet?ID=26911

User Account Deactivation 

• Deactivation / Deprovisioning & TDX 
  • All Employees except (Contractors, Tenants, and Auxiliaries):
    • Supervisors must contact EIO or HR to request deactivation
    • All Contractors, Tenants, and Auxiliaries:
      • Add a comment to the original ticket where you requested their account.
        - or - 
      • Contact the IT Help Desk