Current Issues/Outages

None reported.

Okta

  • Prior to enrollment, check out Okta Tips.
  • For answers to frequently asked questions, see the FAQ.
  • If you would like one-on-one assistance, please contact the CTC
  • Reminder: the deadline to be enrolled in Okta is 11/15/22.
Note: you must be logged in to Google with your Cabrillo email account to view the above documents.

YubiKey Information

If you would like a YubiKey, please sign up here: YubiKey Request Form (must be logged in to Google with your Cabrillo email account to view)

Once you receive the confirmation email, select a time below to bring you identification to the IT Department (Aptos1200 bldg.). YubiKeys must be picked up in person. Please note: we are unable to accommodate unscheduled pickups. 

Additional dates will be added as available:
11/21: 3:30-4:30 pm
11/22: 2:00-3:00 pm
11/28: 10:00-11:00 am
11/29: 1:45-2:45 pm

Support Requests

 1) Please check "Current Issues/Outages"
before reporting an issue.

 2) Important: Check your Spam folder if you haven't received a ticket response.

 Submit a Help Ticket

 Check Your Support Tickets

 Change Your Password

Help Resources

The Service Catalog lets you pick the category you’re interested in and request assistance. We ask you a few questions on a form and get your request in the right hands for quicker results!

The Knowledge Base (Coming Soon) is where you can read articles that include how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more.

Operating Hours

Monday - Friday: 8:00am - 5:00pm
(lunch break 12:00pm-1:00pm)

For the quickest response to your technical support needs, please submit a ticket.

If you are unable to submit a ticket, please leave us a voicemail at:

831-479-6392 (Aptos) or
831-786-4777 (Watsonville)  

We are unable to accommodate unscheduled
visits at this time.