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Welcome to Cabrillo!
Your Cabrillo credentials allow you to sign into college computers, the Secure-Hawknet wireless network, and web applications like Gmail through the Okta single-sign-on system.
This article contains information about signing in for the first time, setting up your account, and getting support if you need it.
For assistance with your new account, please call the IT Help Desk: (831) 479-6392
Cabrillo Services
Your Cabrillo College User Account provides you with access to the following services:
Support Resources
Information Technology Help Desk
The IT Department manages user accounts and access to Cabrillo systems and applications. They provide support for Cabrillo-issued devices, network connectivity, and cybersecurity.
Computer Technology Center (CTC)
The Computer Technology Center (CTC) is available to assist you with your newly created Cabrillo account. They can also help you expand your skills with the internet, email access, and office applications. For more information on all the resources available to you, contact the CTC staff or join their office hours (Zoom or in-person).
Transformative Learning Center (TLC)
The Transformative Learning Center (TLC) assists faculty with teaching, learning, Canvas, distance education, and other instructional technology. The TLC also runs the Vision Resource Center (VRC) MySeahawkPD, a platform for professional development with resources available to all employees.
Okta Multi-factor Authentication (MFA)
Okta is the single sign-on system used by Cabrillo to allow you to use Gmail, Self Service, and other applications, and keep your account information safe. After entering your username and password, you will need to verify with a separate method, called an authenticator:
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Phone - enter a code sent to you from a text message or phone call (using either your Cabrillo desk phone or your mobile phone)
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Okta Verify - approve sign-ins from a notification sent to your phone
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Google Authenticator - enter a code generated from an application on your phone
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YubiKey - a small USB device obtained from IT, which you plug into your computer to authenticate
Account settings and additional authenticators
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Cabrillo IT highly recommends adding multiple authenticators. For example, if your mobile phone is damaged or lost, you could use your desk phone or YubiKey to access your Cabrillo account. If you don’t have access to any authenticators, then you won’t be able to sign in to your account.
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You can add and change authenticators, change your password, and view other account information in your Okta dashboard.
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From the dashboard, you can launch any of the Cabrillo web applications that you have access to.
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To edit your account information and add more authenticators:
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Go to your Okta dashboard at cabrillo.okta.com
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In the upper-right corner, click on your username and click Settings in the dropdown menu.
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You may be asked to re-enter your password.
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From here, you can change your password, security question, and add/remove/change authenticators.
Okta FAQ:
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I’m locked out of my account! What should I do?
If you are unable to reset your password through Okta, contact the IT Help Desk.
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How often will I have to re-authenticate?
You will have to re-authenticate with Okta every twelve hours on each device you are logged in to.
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What if I have only one authenticator and I can’t access it?
If you do not have access to your only authenticator, you will not be able to log in. This is why it is important to set up multiple authentication methods. If your only authentication method is permanently unavailable, you will have to contact the IT Help Desk.
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I use my phone for authentication (SMS, Okta Verify, Google Authenticator) and I’m getting a new phone, what should I do?
You will need to remove authenticators that rely on the old phone (Okta Verify and/or Google Authenticator) and set them up on the new phone. SMS verification will begin working with the new phone when your phone number is moved over. For assistance with this, please contact the IT Help Desk.
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What is a YubiKey? Do I have to have one?
A YubiKey is a hardware authentication device that provides secure access to your account. You do not have to have one, it is just one of the options available.
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Can someone else pick up a YubiKey for me or can it be mailed?
No, you must personally pick up your YubiKey, providing legal identification.
No, it is cost-prohibitive to issue more than one YubiKey to a person.